Privacy Policy

1. Who We Are

GlamGirl Hub ("we," "our," or "us") is an online retail store specialising in Mehndi stencils and henna art accessories, with plans to expand into complementary beauty and craft categories in the coming months. We are committed to protecting your personal information and being transparent about how we use it.

2. Information We Collect

2.1 Information You Give Us

• Full name, email address, phone number
• Billing and delivery address
• Payment details (processed securely via third-party gateways; we do not store card numbers)
• Account credentials (username, encrypted password)
• Messages sent via contact forms or customer support

2.2 Information Collected Automatically

• IP address, browser type and version, device type
• Pages visited, time spent, referring URL
• Cookie data and session identifiers (see Cookie Policy)

2.3 Information from Third Parties

We may receive information from payment processors (Razorpay, PayPal, Stripe), social login providers, or analytics platforms if you choose to use those services.

3. How We Use Your Information

• Processing and fulfilling your orders for Mehndi stencils and related products
• Sending order confirmation, dispatch, and delivery notifications
• Providing customer support and responding to enquiries
• Improving our website, products, and services
• Sending promotional emails and offers — only with your consent
• Preventing fraud and ensuring platform security
• Complying with legal obligations
• Notifying you about new product categories when they launch Upcoming

4. Legal Basis for Processing

We process your data on the following legal grounds:

5. Sharing Your Information

We do not sell your personal data. We share it only with:

• Delivery partners (courier services) — to fulfil your orders
• Payment processors — to handle transactions securely
• IT and hosting providers — for website operation
• Marketing tools — only aggregated, anonymised data unless you have consented
• Legal authorities — when required by law

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined above. Order data is kept for 7 years for tax and accounting compliance. You may request deletion of your account data at any time (subject to legal retention requirements).

7. Your Rights

You have the right to: access, correct, or delete your personal data; withdraw consent at any time; object to or restrict certain processing; and data portability. Email contact@glamgirlhub.com to exercise these rights.

8. Security

We use SSL/TLS encryption, secure payment gateways, and restricted staff access to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy as we introduce new product categories and services. We will notify you of material changes via email or a notice on our website.